Each assignment must follow these requirements to sync with PowerTeacher Pro:
Grade Sync Troubleshooting Errors
||Grade Sync Error Message
||Fixing the Issue
||Assignment ... is not in an imported/synced assignment group in Canvas. Please ensure all assignments set to Post to SIS are in an imported/synced category.
Sync to SIS is enabled for an assignment that is not in an assignment category.
Disable Sync to SIS for that assignment or move it to an imported assignment category.
||An assignment already exists with this name... and due date... for one or more classes.
||An assignment was created manually in PowerTeacher Pro with the same name as the assignment in Canvas.
||Delete the assignment(s) in PowerTeacher Pro and then run another sync.
||Cannot export Canvas submission in
for student student_###
|A specific assignment for a specific student does not have a grade to send to PowerTeacher Pro.
- Find the student. Search for student_### from the People page in your course.
- Find the assignment. Add "/assignments/###" to the end of your course URL. It will look similar to this: https://wcpss.instructure.com/courses/12345/assignments/12345
- Grade the assignment for that student and sync grades again.
||Grading Category missing for assignment...
||The assignment is outside of an imported assignment group.
- Move the assignment into an imported assignment group and sync again
- Disable Sync to SIS for the assignment.
||Score entry points is required
||One or more assignments in Canvas have a points possible of "none".
||Change assignment(s) in Canvas to be out of 0 points instead of "none".
||Student.id... does not have an AssignmentStudentAssociation in AssignmentSection.Id...
||The student is incorrectly enrolled. It could be a manual enrollment or the student is enrolled in the wrong section.
Submit a Help Desk ticket. Include in the ticket:
- course URL (e.g. https://wcpss.instructure.com/courses/12345)
- copy/paste entire error
- time started from the Grade Sync page
||TeacherCategoryID is not active or does not belong to lead teacher for Section
||Assignment categories do not match across all sections in PowerTeacher Pro.
||Re-import Assignment Groups and try to sync again.
||Unable to post score for student (student_###) in assignment (###). Score has been removed after original grading took place.
||The student submitted an assignment again that has not been re-graded.
||Regrade the assignment and sync again.
||Unable to create assignment... "Bad Request Assignment name exceeds 50 characters."
"Value may not contain more than 50 character(s)."
|The name of the assignment is to long.
||Edit the name of the assignment to 50 or less characters.